Policy Papers

Designing Institutional Attention

Designing Institutional Attention

Public institutions operate under an unavoidable condition of scarcity: they face more signals, demands, problems and potential priorities than they can examine with equal depth or sustain simultaneously. This is…
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Building Institutional Memory for Reuse

Building Institutional Memory for Reuse

Public institutions can retain extensive knowledge while remaining unable to use it when later decisions, operations or institutional processes require it. Reports, evaluations, decisions, lessons and records may survive in…
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