Planning decisions bring together documents, policies, site information and professional judgement. A tool that reduces the effort of assembling that material could be useful, but its public value dep...
If there is one challenge that public institutions around the world share, regardless of their size, location, or area of responsibility, it is the constant tension between administration and mission....
Public services do not always reach people through systems operated directly by a government department. Providers may use their own software to prepare records, support staff or analyse information. ...
Publishing correct information is an essential public responsibility. Yet the public may encounter a summary of that information somewhere else, without reading the page that explains its conditions a...
A scanned report looks deceptively simple on a screen. A person sees a heading, follows the columns, notices that a footnote qualifies a claim and understands that the numbers beneath a shared label b...
The history of technological progress is often told through stories of invention. New machines are developed, scientific breakthroughs are announced and innovative products capture public attention by...
Few scientific challenges illustrate the complexity of the natural world more clearly than the study of Earth's climate. Unlike many physical systems that can be examined in relative isolation, the cl...
Few technological endeavours illustrate the relationship between human ingenuity and engineering as clearly as the exploration of space. Every spacecraft ever launched embodies decades of scientific k...
Public institutions operate under an unavoidable condition of scarcity: they face more signals, demands, problems and potential priorities than they can examine with equal depth or...
Public institutions can retain extensive knowledge while remaining unable to use it when later decisions, operations or institutional processes require it. Reports, evaluations, de...
Public institutions depend on specialised knowledge held by individuals. This is neither unusual nor inherently problematic: expertise, professional judgement and differentiated re...
Understanding How Institutional Cognition Works as a System
How do individual cognitive capabilities become connected into systems that allow institutions to construct knowledge, ...
Understanding How Institutions Think
How do institutions observe their environments, construct knowledge, interpret information, make decisions and learn from experience?
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