When governments want to preserve what they know, they tend to create places in which knowledge can be stored. They build databases, document procedures, maintain archives, publish guida...
Public institutions have become very good at acquiring things that promise to make them smarter. They build databases, commission analytical platforms, recruit specialists, purchase deci...
When we describe an institution as capable of understanding a problem, remembering a past decision, detecting an emerging risk or making a judgement under uncertainty, it can sound as though...
It is tempting to imagine institutional intelligence as a property of what an organisation contains. We look for knowledgeable people, reliable databases, strong analytical teams, well-d...
Public institutions operate under an unavoidable condition of scarcity: they face more signals, demands, problems and potential priorities than they can examine with equal depth or...
Public institutions can retain extensive knowledge while remaining unable to use it when later decisions, operations or institutional processes require it. Reports, evaluations, de...
